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Alight

Alight brings more than 50 years of dedicated pension administration expertise and is a leading provider of defined benefit pension administration services, supporting 140 clients and 5 million members globally. Our scale enables continuous investment in technology, automation, and the member experience, including digital self-service, mobile capabilities, intelligent virtual assistants, online retirement processing, and access to pension specialists. We leverage AI and advanced automation to improve quality, enhance transparency, reduce operational risk, and simplify complex pension interactions for members. Our institutional focus on quality is embedded through rigorous controls, 100% auditing of manual calculations, proactive risk monitoring, robust reporting, and a dedicated Pension Payroll Centre of Excellence. Combined with our proven implementation methodology, industry-leading conversion tools, and commitment to automating over 99% of pension administration activities, Alight delivers accurate, efficient, and future-ready pension administration solutions for Canadian organizations and their members.

Nadine Reynolds
Canadian Market Leader
4036815728
[email protected]